Serving Titusville, Mims, Port St. John, Cocoa & Edgewater☎  (321) 209-5303
FREQUENTLY ASKED QUESTIONS

Questions About Caring for Your Home While You’re Away?

Clear answers about Home Watch, Concierge, Home Inventory, Storm Services, and Vendor Access from Lagoon Home Watch & Concierge.

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Straight Answers. Clear Expectations. Local Service.
ABOUT LAGOON SERVICES

What Homeowners Ask Most Often.

Every home and every homeowner’s needs are different. These answers cover the basics of how Lagoon works with seasonal and absentee homeowners throughout our service area.

HOME WATCH

Home Watch Questions

What is Home Watch?

Home Watch is defined as a visual inspection of a home or property, looking for obvious issues. Lagoon performs scheduled visits using a property-specific checklist and provides documented reporting.

How often can you check my home?

Visit frequency is established with you based on your property and needs. Lagoon offers recurring Home Watch plans rather than one-size-fits-all service.

What happens if you find an issue?

We document what we observe and communicate the concern to you so you can decide the appropriate next action or professional service.

SERVICES & ACCESS

Concierge, Vendors & Storm Services

Can you let a contractor into my home?

Yes. With your authorization, Lagoon can provide scheduled property access for a vendor you have selected and approved. Our role is limited to property access and coordination; the vendor remains responsible for their work.

What can Concierge Services help with?

Concierge requests can include vendor access, arrival and departure preparation, deliveries, service appointments, and other agreed property-specific needs.

Do you provide storm services?

Yes. Property-specific storm instructions can be established in advance for agreed pre-storm preparation and post-storm visual property checks after conditions are safe and access is available.

Is Home Watch the same as a home inspection?

No. Home Watch is a visual inspection of a home or property, looking for obvious issues. It is not a technical home inspection or substitute for a licensed trade professional.

Will I receive reports and photos?

Yes. Lagoon provides documented visit reporting so you can stay informed about what was observed at your property while you are away.

How is property access handled?

Access instructions are established with you in advance and documented as part of your property setup. Vendor access is provided only according to your authorization and agreed instructions.

HOME INVENTORY

What is a Complete Home Inventory?

A photo-based, organized record of your home and its contents that can support insurance documentation, estate planning, and your own records.

GETTING STARTED

How Do I Begin?

Contact Lagoon to discuss your property, how you use the home, and the services you are interested in. For Home Watch, we begin with a complimentary Home Assessment to establish the property-specific checklist, access instructions, and service plan.

Lagoon Home Watch & Concierge is bonded and insured and serves homeowners from Titusville north through Edgewater, Florida.

Still Have a Question?

Tell us about your home and what you need. We’ll help you determine which Lagoon service fits the situation.

Contact Lagoon