Effective Date: Upon Website Launch
At Lagoon Home Watch & Concierge, we respect your privacy and understand the importance of protecting information about your home, property, and personal circumstances. This Privacy Policy explains how we collect, use, and safeguard information submitted through our website.
1. Information We Collect
When you contact us through our website, we may collect your name, telephone number, email address, property location, services of interest, and any additional information you voluntarily provide.
Please do not submit alarm codes, access credentials, financial account information, or other sensitive security details through the website contact form.
2. How We Use Your Information
Information submitted through our website is used to respond to inquiries, discuss requested services, arrange consultations, and communicate about potential or existing service relationships.
We do not sell your personal information or use your contact information for unrelated marketing without an appropriate basis or consent.
3. Property Information & Confidentiality
We recognize that information about an unoccupied or seasonal home deserves particular care.
Property locations, occupancy details, and other information shared with Lagoon are treated as confidential business information and disclosed only when reasonably necessary to provide requested services, comply with applicable law, or protect legitimate rights and safety.
4. Website Forms & Third-Party Providers
Our website uses Web3Forms to process contact form submissions and Google Workspace to receive and manage business email. These providers may process information on our behalf under their own applicable privacy and security practices. Our website is hosted using Cloudflare.
5. Information Security
We take reasonable precautions to protect information entrusted to us. However, no website, electronic transmission, or data storage system can be guaranteed completely secure.
6. Information Retention
We retain inquiry information for as long as reasonably necessary to respond to requests, maintain relevant business records, fulfill service obligations, or meet applicable legal requirements.
7. Your Privacy Requests
You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal and business recordkeeping requirements.
8. Changes to This Policy
We may update this Privacy Policy as our services, website, or applicable requirements change. The updated version will be posted on this page with a revised effective date.
9. Contact Us
For questions or requests regarding this Privacy Policy, contact Lagoon Home Watch & Concierge in Titusville, Florida.
Phone: (321) 209-5303 · Email: service@lagoonhomewatch.com